Printing on Epson 3800 and all prints are significantly too light

Hi All- I am working on an epson 3800 and my students are getting prints that are far lighter than their digital edits. Not clear on what settings I should be looking at to change this.

The first thing I check is if we are printing on the back of the paper and not the coated side.

The second thing I check is the print speed (it should be very slow and not 720dpi).

The third thing is to upload photos of the print workflow and images and light prints so I can debug it for you.

warmest regards!