Wondering if anyone else has experienced this strange issue we are having with prints on our Epson 9900 which we just turned into a Piezo Pro Ink printer…
On a 24 x 18 inch print using Hahnemühle Bamboo Fine Art (290gsm) 24 inch roll paper - the top left edge of image to the top right of image is skewed by 6 to 7mm from leading edge of paper.
36mm on left top to 42.5-43mm on top right
After many tests - I also noticed - after placing finished cut print on a cutting board with grid - with the roll side edges aligned to grid - that the bottom edge cut was also skewed by approx 3mm
Equally strange is that - having drawn a rule line halfway down the print (at 9 in) the bottom half seems to print square - only the top half of image is very skewed
On the left and right sides of image (roll edges) the image is fairly square - ± .5mm to 1mm difference top to bottom - which to me is (and has been) an acceptable tolerance
But certainly not 6-7mm!
I never had this issue show up before - and after dozens of tests can only surmise that somehow this is a paper feed issue (advancing paper slightly more on one side) - which would also explain the skewed cut at the bottom
I have tried various things to see if I can figure out what’s going on…
This includes:
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Placing roll paper on gridded cutting board - and ensuring that the leading front edge of paper is completely square with edges of the roll - and then carefully loading paper into printer - so the printing starts with completely straight & aligned paper
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Thoroughly cleaning the paper path - including all the pressure rollers and bar behind them
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Brand new cutter blade - and ensuring that it is securely fastened to printer
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Brand new paper roll holders
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Different new rolls of paper
Nothing seems to fix these issues - and before replacing with a newer model (this one’s long been out of warranty) - I wanted to reach out and see if anyone out there had a cost effective solution?
Thanks,
Joseph